Tel: +44 (0) 114 272 0885

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Designs

Terms and Conditions

Returns & Refunds

Delivery & Ordering

Returns & Refunds

Returns & Refunds

RETURNS AND REFUNDS 

 

Bespoke Item

Any bespoke items cabinets or from our Luxuary Gold range or any personalised badging or engraving are non-returnable but if there is a manufacture fault we are happy to replace it.

 

Unsuitable Products


If you need to return any products, please do so within 7 calendar days of receipt and we will either replace the product or refund your payment. Returned products must be in their original packaging and in an unused condition. Products will not be refunded without the original receipt of proof of purchase.If you have ordered by telephone or internet, under the Distance Selling Regulations, you have a statutory right to cancel your order and receive a full refund for any home delivery items. This does not apply to items personalised or made to your specifications (all cutlery is made to order, inkerman's have the discretion to refuse a return and refund). All sterling silver is manuafcatured to order and we do not offer a refund or accept cancellations once the order has been placed unless there is a manufacture fault. You will pay the return postage on the unsuitable product and postage & packaging if any replacement products are sent. This does not affect your statutory rights.

Faulty goods/our mistakes

Please contact us if you have received any damaged, faulty or incorrect products.

Clearance items

All clearance items purchased from Inkerman Silver are non returnable or refundable

Inkerman Silver
Inkerman Works
Douglas Road
Sheffield
England
S3 9SA

Tel: 0114 720885
Fax: 0114 722968

email: sales@inkermansilver.co.uk

Mon-Fri 8.00 a.m. to 4.30 p.m.

Inkerman Works, Douglas Road, Sheffield, England, S3 9SA. Telephone: +44 (0)114 272 0885 Fax: +44 (0)114 272 2968 E-Mail: sales@inkermansilver.co.uk

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