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Designs

Terms and Conditions

Returns & Refunds

Delivery & Ordering

Delivery & Ordering

Delivery & Ordering

DELIVERY & ORDERING

Cutlery

All stainless steel cutlery usually takes two to four weeks from receipt of order and all silver plated cutlery usually takes three to five weeks. The anticipated delivery date to the customer will be advised in the letter of order acknowledgement which is automatically sent to every customer on receipt of their order. If a customer has a more urgent requirement they can contact our Sales Office on 0114 2720885 and we will do our utmost to oblige if at all possible.

All orders for hallmarked sterling silver take a minimum of nine to eleven weeks from receipt of order and the anticipated delivery date to the customer will be advised in the letter of order acknowledgement which is automatically sent to every customer on receipt of their order. We do not hold any stocks of hallmarked sterling silver but would do our absolute utmost to accommodate the customers’ requirements.

Holloware & Giftware

All holloware & giftware orders usually take 4-5 weeks from receipt of order. Once you have placed your order relax. Our efficient Mail Order Team will place your order in a queue and it will be processed as soon as possible.

You may cancel your order in accordance with your rights under the Distance Selling Regulations. To cancel, please write/fax/e-mail us within 7 days of placing your order. Cancellations may not be made by telephone. We do have the right to deduct the postage charge from your refund.

International Delivery

Please note that many countries have import restrictions on certain products or materials. Customers are responsible for checking with the local customs authorities before placing an order for international delivery.

Inkerman Silver cannot offer any assistance in this process.

Inkerman Silver products are sold in £ pounds sterling on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are advised to check these details before placing an order.

Prices

Prices shown on this website are current retail prices and therefore are inclusive of VAT at 20%, but exclude the cost of delivery and insurance, which will be added to your order at checkout.

Inkerman Works, Douglas Road, Sheffield, England, S3 9SA. Telephone: +44 (0)114 272 0885 Fax: +44 (0)114 272 2968 E-Mail: sales@inkermansilver.co.uk

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